Cogenesis is a Market-Leading IT Support & Cloud Services Company.
IT that moves
with you
Practical IT that keeps your business agile at every stage.
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Cogenesis ensures you always have the right resources at the right time. With over two decades of experience behind us, we provide IT solutions that scale to meet the unique needs of our clients.
At Cogenesis, our experts support your experts. We provide a range of core IT business solutions to modernise your workflow, improve your security and help your teams work more efficiently.
Cogenesis delivers a exceptional IT service: Never under-resourced. Never over-provisioned. Just right for what you need. We offer flexible access to dedicated staff and IT infrastructure, reducing risk and upfront costs.
We are a cloud agnostic provider. Our only aim is to deliver the best solutions for your business. With expertise across AWS, Azure, VMware and custom cloud platforms, we enhance security and reduce support costs for your onsite servers.
Cogenesis are an experienced, third-party accredited provider of cyber security solutions. We follow ITIL best practice, which is a fancy way of saying we provide the most up-to-date, secure and compliant solutions.
Our strategic IT services prepare your business for change. We have more than a decade of first-hand experience delivering business transformations that thrive under new technology, creating foundations for continued success.
We design IT solutions in human terms, tailoring our service to the needs and goals of real people.WedesignITsolutionsinhumanterms,tailoringourservicetotheneedsandgoalsofrealpeople.
Cogenesis measures client satisfaction at every turn. We're not waiting until something breaks to step in — we listen to you, we understand your needs, then we customise our delivery to support your business.
On the ground support
With multiple physical offices across the eastern seaboard of Australia, Cogenesis gets real people on location, ready to deploy your IT solutions. We work as an extension of your team, collaborating closely with key staff and maintaining clear, responsive communication at all times.
Our customer service results
98%
Client Satisfaction
31sec
Median time to answer a call
93
Net Promoter Score (NPS)
Testimonials
See what our customers say about our service.
We (an SMB finance company with 90+ employees) have been using Cogenesis for over 2 years now and have been very happy with them for support. They were small enough to be flexible with our support needs as we have them in for a set number of hours each week on retainer (as additional IT support and cover) but large enough to have full support cover and a range of expertise levels. All the account, admins and support staff are competent, friendly and flexible and I can wholeheartedly recommend them.
Barry SmithGresham
I know how hard you all work every day to resolve issues and keep things running smoothly, and I want you to know that your efforts don't go unnoticed. I genuinely appreciate the dedication and professionalism your team brings to the Hirotec team.
Michael Jones (IT Manager)Hirotec
I have been working alongside the Cogenesis Team for over 6 months now and have found the support provided to be second to none. I highly recommend them if you are looking for your next IT provider.
Rachel BatschBillard Leece Partnership
We selected Cogenesis as our IT partner a few years ago and we could not be happier with the returns this decison provided and keeps providing to the company. With Cogenesis, we now have access to a spectrum of knowledge skills and tools we could simply not afford internally. On top of this, they are really good people to work with and our staff who are also highly qualified IT people have great respect and are really happy to interact with them.
Nicolas NaimMyTreasur-e
Highly recommended. Sean and their team are excelent, we are very happy with their performance and it is a pleasure to deal with them. I have done multiple requests during the last few months and I know it will get done quickly and efficiently. I have dealt with multiple IT companies before and never had such a good one as this one. It's incredible when you have an IT team that works with you and not against you.
Main office
Cogenesis service hub
Barry SmithGresham
Michael Jones (IT Manager)Hirotec
Rachel BatschBillard Leece Partnership
Nicolas NaimMyTreasur-e
Marcos VenegasSpark Renewables
