Cogenesis is a Market Leading IT Support & Cloud Services Company.

If you have between 5-500 staff we can provide you with fast, flexible and reliable IT support, Cloud Infrastructure, Security and IT Management. National Local Call: 1300 88 35 99

DEC TU16 MAGNETIC TAPE DRIVE - 1977

We Measure
Client Satisfaction

98%
Satisfied Customers as of Right Now
Customer Thermometer Satisfaction Score

No Waiting
When You Call

91%
Calls Answered in Under 15 Seconds
Asterisk VOIP

Net Promoter Score
(NPS)

75
 
Customer Thermometer NPS Score

Live Customer Feedback
Cogenesis IT Support Feedback

"Quick response, accurate response and friendly!"
- Rodney Ware

"Cogen team are always so helpful and pleasant...thank you :)"
- Valerie Krueger

"Thomas was very helpful in finding a file that had been overwritten. Saved me a bunch of time by finding it. Much appreciated."
- Rodney Ware

"All stars!"
- Jenny Le

Managed IT Services


IT Support Services

IT Support is at the core of what we do. Our industry certified service desk personnel are experts in microsoft, application, networking and security for cloud and on-premise systems. Read More. . .

Helpdesk & Remote Support

A 97% Customer Satisfaction Rating Means Our IT Service Desk Experts Will Provide the Right Solution to Get You Working Again Right Away. Read More. . .

IT Office Relocations

Technical Staff to Plan, Relocate and Reconfigure Your It Equipment, and Have You up and Running in Your New Office. Read More. . .

Onsite IT Team

We Can Deploy a Scalable Onsite Support Team so You Have the Right Resources at the Right Time. Read More. . .

Cloud Services


Infrastructure as a Service (IaaS)

Securely move your business critical and resource intensive workloads to the cloud. Read More. . .

Cogenesis Cloud Hosting

Our team works with you to build a secure and managed cloud solution that fits your business requirements Read More. . .

Cloud Management

Reduce support, increase availability and enhance security. Scalable solutions that allow you to move your local servers to the cloud. Read More. . .

Amazon Web Services (AWS)

Cogenesis have the right people to help your business navigate the design, install, monitoring and support for your AWS infrastructure Read More. . .

Microsoft Azure

Cogenesis can integrate your business applications with Microsoft Azure for seamless and borderless technology solutions Read More. . .

Google Cloud

Create a real-time collaborative environment for your team with tools from G-Suite Read More. . .

Microsoft Office 365

We help organisations leverage the mobility, collaboration and integration capabilities of Office 365. Read More. . .

Dropbox for Business

A cost-effective and easy to use cloud file sharing solution Read More. . .

Managed Security Services


Cyber Security

Delivering assurance, IT security, incident response and protection for Australian businesses from the growing array of cyber threats. Read More. . .

Security Operations Centre (SOC)

Process driven incident response and protective monitoring of your digital and Cloud assets. Read More. . .

Penetration Testing

Identify weaknesses in your IT systems before hackers do.  In 2018, the network perimeter of 92 percent of companies was breached during external pentesting. In one case, access to internal network resources was possible only with the help of social engineering. Read More. . .

Security Policy & Compliance

We support your IT governance and enterprise risk initiatives by providing GAP analysis, policy development and review. Read More. . .

IT Consulting Services


IT Audit

An IT Audit by Cogenesis delivers a clear view of the state of your IT services and systems. Read More. . .

IT Strategy Planning

We develop IT strategy plans to help you realise your business goals. Read More. . .

Business Continuity Planning (BCP)

Are you prepared to respond to a major business disruption? We adopt a holistic approach to developing Business Continuity Plans that safeguard your business from major disruption to critical systems and services. Read More. . .

IT Consulting

Our IT consulting services help you navigate through complex and strategic IT decisions and strategies Read More. . .