Cogenesis is a Market Leading IT Support & Cloud Services Company.
If you have between 5-500 staff we can provide you with fast, flexible and reliable IT support, Cloud Infrastructure, Security and IT Management. National Local Call: 1300 88 35 99
DEC TU16 MAGNETIC TAPE DRIVE - 1977
We Measure
Client Satisfaction
98%
Satisfied Customers as of Right Now
No Waiting
When You Call
91%
Calls Answered in Under 15 Seconds
Net Promoter Score
(NPS)
75
Live Customer Feedback
"Thank you Tom for all your hard work!"
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Jo-Ann Miller
"Thorough investigation, thank you"
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Leanne Boyd
"Thank you for being persistent and patient while solving this issue"
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Sheila Leon
"Super helpful, held my hand through everything (even when I was being silly and accidentally making typos as I input my new password)."
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paige.riddiford
Managed IT Services
IT Support Services
IT Support is at the core of what we do. Our industry certified service desk personnel are experts in microsoft, application, networking and security for cloud and on-premise systems. Read More. . .Helpdesk & Remote Support
A 97% Customer Satisfaction Rating Means Our IT Service Desk Experts Will Provide the Right Solution to Get You Working Again Right Away. Read More. . .IT Office Relocations
Technical Staff to Plan, Relocate and Reconfigure Your It Equipment, and Have You up and Running in Your New Office. Read More. . .Onsite IT Team
We Can Deploy a Scalable Onsite Support Team so You Have the Right Resources at the Right Time. Read More. . .Cloud Services
Infrastructure as a Service (IaaS)
Securely move your business critical and resource intensive workloads to the cloud. Read More. . .Cogenesis Cloud Hosting
Our team works with you to build a secure and managed cloud solution that fits your business requirements Read More. . .Cloud Management
Reduce support, increase availability and enhance security. Scalable solutions that allow you to move your local servers to the cloud. Read More. . .Amazon Web Services (AWS)
Cogenesis have the right people to help your business navigate the design, install, monitoring and support for your AWS infrastructure Read More. . .Microsoft Azure
Cogenesis can integrate your business applications with Microsoft Azure for seamless and borderless technology solutions Read More. . .Google Cloud
Create a real-time collaborative environment for your team with tools from G-Suite Read More. . .Microsoft Office 365
We help organisations leverage the mobility, collaboration and integration capabilities of Office 365. Read More. . .Dropbox for Business
A cost-effective and easy to use cloud file sharing solution Read More. . .Windows Virtual Desktop
A cloud hosted, cost-effective Windows 10 desktop experience, anywhere, on any device. Read More. . .Managed Security Services
Cyber Security
Delivering assurance, IT security, incident response and protection for Australian businesses from the growing array of cyber threats. Read More. . .Security Operations Centre (SOC)
Process driven incident response and protective monitoring of your digital and Cloud assets. Read More. . .Penetration Testing
Identify weaknesses in your IT systems before hackers do. In 2018, the network perimeter of 92 percent of companies was breached during external pentesting. In one case, access to internal network resources was possible only with the help of social engineering. Read More. . .Security Policy & Compliance
We support your IT governance and enterprise risk initiatives by providing GAP analysis, policy development and review. Read More. . .IT Consulting Services
IT Audit
An IT Audit by Cogenesis delivers a clear view of the state of your IT services and systems. Read More. . .IT Strategy Planning
We develop IT strategy plans to help you realise your business goals. Read More. . .Business Continuity Planning (BCP)
Are you prepared to respond to a major business disruption? We adopt a holistic approach to developing Business Continuity Plans that safeguard your business from major disruption to critical systems and services. Read More. . .IT Consulting
Our IT consulting services help you navigate through complex and strategic IT decisions and strategies Read More. . .