Managed Detection and Response
24/7 cyber defense that detects, responds, and protects your business.
- 24/7 Threat Monitoring and Analysis
- Rapid Incident Detection and Response
- Advanced Threat Hunting and Intelligence
Our customer service results
- 98%
- Client Satisfaction
- 31sec
- Median time to answer a call
- 93
- Net Promoter Score (NPS)
Organisations using MDR reduce breach detection time by up to 90%, minimising financial and reputational damage (Ponemon Institute).
Stay secure with continuous monitoring and rapid incident response
Cyberattacks are no longer simple: they’re sophisticated, automated, and relentless. Traditional antivirus tools can’t keep up, leaving your business exposed to advanced threats that can disrupt operations, compromise data, and damage your reputation. Building an in-house Security Operations Centre (SOC) is costly and resource-intensive, making it out of reach for many organisations. That’s where Managed Detection and Response (MDR) comes in, providing enterprise-grade security without the enterprise price tag.
How We Deliver MDR Effectively
Our MDR service combines cutting-edge threat detection technology with expert human analysis to deliver continuous monitoring, rapid response, and proactive threat hunting. We operate as an extension of your team, identifying and neutralising threats before they impact your business. With scalable solutions and per-user pricing, you get round-the-clock protection, instant incident response, and peace of mind while your IT team focuses on driving business growth. MDR focuses on detecting, hunting and responding to threats, while our Risk Operations Centre is a full security operations centre service that monitors 24/7 and helps simplify compliance. Both sit under our wider managed cyber security service. MDR is one of our managed security services in Sydney.
What this service can provide you:
- 24/7 Threat Monitoring and Analysis
- Rapid Incident Detection and Response
- Advanced Threat Hunting and Intelligence
- Scalable, Cost-Effective Security Operations
“MDR is essential for organisations that lack the resources for a full SOC but need enterprise-level security.” — Gartner
Getting started with managed detection and response
- STEP / 01
Talk to us
Book a free assessment or give us a call. We reply within 24 hours.
- STEP / 02
Get your plan
We review your setup and goals, then send a clear plan and a quote.
- STEP / 03
We take it from there
We onboard your systems and your team, and your support starts.
Managed detection and response FAQs
What does Managed Detection and Response include?
24/7 Threat Monitoring and Analysis, Rapid Incident Detection and Response, Advanced Threat Hunting and Intelligence and Scalable, Cost-Effective Security Operations. Scope is confirmed per client after the assessment.
Who is Managed Detection and Response for?
24/7 cyber defense that detects, responds, and protects your business. If you are not sure whether it applies to you, the free assessment will tell you either way, including if the answer is no.
What happens after we enquire?
We book a free 30-minute assessment. We map the relevant part of your environment, then send a written summary of the risks, gaps and a prioritised plan, including anything you should not spend money on. There is no cost and no obligation to engage us.
Do we need to take a full managed agreement?
No. This service can be engaged on its own, or folded into a broader managed agreement if that turns out to suit you better. Most clients start with one area and expand once the relationship is proven.
How is this priced?
Pricing is set per engagement, because scope and environment size vary widely. We give you a written figure after the assessment rather than a range up front that we would have to revise.
Can you work with our existing IT team?
Yes. A large part of our work supplements in-house teams rather than replacing them, adding capability they do not have or capacity they cannot hire for.
Managed Detection and Response
- We respond within 24 hours
- Calls answered in 31 seconds (median)
- 98% client satisfaction
For more info, fill out the form below and we will respond within 24 hours
I have been working alongside the Cogenesis Team for over 6 months now and have found the support provided to be second to none. I highly recommend them if you are looking for your next IT provider.
Rachel BatschBillard Leece PartnershipWe (an SMB finance company with 90+ employees) have been using Cogenesis for over 2 years now and have been very happy with them for support.
Barry SmithGreshamI know how hard you all work every day to resolve issues and keep things running smoothly, and I want you to know that your efforts don't go unnoticed. I genuinely appreciate the dedication and professionalism your team brings to the Hirotec team.
Michael Jones (IT Manager)HirotecWith Cogenesis, we now have access to a spectrum of knowledge skills and tools we could simply not afford internally.
Nicolas NaimMyTreasur-eI have dealt with multiple IT companies before and never had such a good one as this one. It's incredible when you have an IT team that works with you and not against you.
Marcos VenegasSpark Renewables
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